NEW Payment Options Available

Harris County WC&ID #114 has teamed up with First Billing Services to provide more payment options to our customers.  You can pay by credit card, debit card or eCheck.  Visa, MasterCard, Discover, and Amex are all accepted.

  • Web Payments: Log onto https://eaglewater.firstbilling.com to access the online portal. Register your account OR pay as a guest!
  • Live Agent Assisted Payments: Call 855-270-3592 for live agent assistance.
  • Automated Phone Payments: Call 877-445-6916 and follow the prompts to listen to your balance and make a payment. This service is available 24/7.
  • Text & Pay: Register your account via the online portal to sign up for Text & Pay.
  • Direct Payment Plan (Automatic Monthly Payments): Log in online OR contact First Billing at 855-270-3592 to sign up for automatic payments. Each month, you will receive emails confirming the payment was successful.
  • E-Billing: Log in online OR contact First Billing at 1-855-270-3592 to sign up for e-billing.
  • On-Line Bill Pay: You may continue to pay your bill on-line through your bill payment service.
  • S. Postal Service: As always, you may mail your payment with the coupon in the return envelope provided with your billing statement.

Mailing address: Eagle Water Management • P.O. BOX 12149 • SPRING, TEXAS 77391

The above options are not available for returned payments/checks or terminated service payments. Customers with returned check, returned account fund items and terminated service must come to the Eagle Water Management office located at 5118 Spring Cypress Road, Spring, Texas 77379 with a cashier’s check or money order to settle their accounts.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late.  Should you have any questions regarding the payment options, please call 281-374-8989.

For more information or assistance with registration:

Call First Billing Services at 1-855-270-3592 or log onto https://eaglewater.firstbilling.com

First Billing Services assesses a fee of 3.99% for each Credit/Debit card and 99¢ fee for eCheck transaction.

 

Arsenic Public Notice

The Texas Commission on Environmental Quality (TCEQ) has notified the HARRIS COUNTY WCID 114 TX1010317 that the drinking water being supplied to customers had exceeded the Maximum Contaminant Level (MCL) for arsenic. The U.S. Environmental Protection Agency (U.S. EPA) has established the MCL for arsenic to be 0.010 milligrams per liter (mg/L) based on running annual average (RAA), and has determined that it is a health concern at levels above the MCL. Analysis of drinking water in your community for arsenic indicates a compliance value in quarter two 2020 of 0.011 mg/L for EP003.

This is not an emergency. However, some people who drink water containing arsenic in excess of the MCL over many years could experience skin damage or problems with their circulatory system, and may have an increased risk of getting cancer.

You do not need to use an alternative water supply. However, if you have health concerns, you may want to talk to your doctor to get more information about how this may affect you.

We are taking the following actions to address this issue:

  • Upon notification of the violation the District immediately placed the affected water well out of service and is performing additional testing to determine a long-term solution.
  • During the past year the affected water well produced less than 0.5% of the total water that was delivered into the Districts system.

Please share this information with all people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions regarding this matter, you may contact Eagle Water Management at 281-374-8989.