Directors Tour District’s Facilities

Each year at this time Harris County WCID 114’s (the District) directors tour the District’s fresh water and waste water facilities with the District’s engineer and operator. These facilities consist of 3 water plants (where the District’s water wells and ground storage tanks [GST] are located), which pump and store fresh water, and 5 gravity-fed lift stations, which collect and transport waste water to the Kleinwood Joint Powers Wastewater Treatment Plant located near Meyer Park (the District is one of the Plant’s six owners). Additionally, Water Plant No. 1 is where the District connects to the North Harris County Regional Water Authority’s (NHCRWA) system for the receipt and distribution of surface water, a process mandated by law in order to help reduce subsidence.

The purpose of the tour, which generally lasts three hours, is to view those capital improvements recommended by the engineer and operator, as well as to ask them to take corrective action for items noted during the tour. This year the directors asked that dead trees be removed, encroaching vegetation be trimmed back, accumulated debris be hauled away, cedar fences be replaced, and agreed that the replacement of the master control center at Water Plant No. 3 be accelerated from 2024 to 2023. It was particularly timely that the directors were able to enter the 285,000-gallon GST located at Water Plant No. 1 when it was empty and view the repairs being made to replace faulty sealant and panels, the culmination of two years of negotiations with the GST’s manufacturer (the accompanying photos show this work being done and the directors inside the GST– from left to right Steve Feldman, Renee Alfaro, James Sibley and Doug Malloy, director Robert Robertson is not pictured).

NEW Payment Options Available

Posted: January 14, 2022

Harris County WCID 114 has teamed up with First Billing Services to provide more payment options to our customers.  You can pay by credit card, debit card or eCheck.  Visa, MasterCard, Discover, and Amex are all accepted.

First Billing Services assesses a fee of 3.99% for each Credit/Debit card and 99¢ fee for each eCheck transaction.

  • Web Payments: Log onto https://eaglewater.firstbilling.com to access the online portal. Register your account OR pay as a guest!
  • Live Agent Assisted Payments: Call 855-270-3592 for live agent assistance.
  • Automated Phone Payments: Call 855-591-3498 and follow the prompts to listen to your balance and make a payment. This service is available 24/7.
  • Text & Pay: Register your account via the online portal to sign up for Text & Pay.
  • Direct Payment Plan (Automatic Monthly Payments): Log in online OR contact First Billing at 855-270-3592 to sign up for automatic payments. Each month, you will receive emails confirming the payment was successful.
  • E-Billing: Log in online OR contact First Billing at 1-855-270-3592 to sign up for e-billing.
  • Online Bill Pay: You may continue to pay your bill online through your bill payment service.
  • U.S. Postal Service: As always, you may mail your payment with the coupon in the return envelope provided with your billing statement.

Mailing address: Eagle Water Management • P.O. BOX 12149 • SPRING, TEXAS 77391

The above options are not available for returned payments/checks or terminated-service payments. Customers with returned check, returned account fund items and terminated service must come to the Eagle Water Management office located at 5118 Spring Cypress Road, Spring, Texas 77379 with a cashier’s check or money order to settle their accounts.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late.  Should you have any questions regarding the payment options, please call 281-374-8989.

For more information or assistance with registration:

Call First Billing Services at 1-855-270-3592 or log onto https://eaglewater.firstbilling.com